Green Star Online platform status updates

View the latest updates on the Green Star Online platform and the status of issues identified.

Latest updates

Below are highlighted some of the latest updates made to the Green Star Online platform.

Update titleDescriptionStatusUpdated
Upfront Carbon Calculator databaseThe materials database in the Upfront Carbon Calculator has been updated to include additional materials and updated values for Concrete 25MPa, Concrete 25MPa 30% fly ash and Concrete 50MPa. The data for this update is from the next revision of the EPiC database and has been provided by the University of Melbourne. The GBCA will continue to work on sorting the order of the data.Live8/11/2023
Responsible Products CalculatorThe Responsible Products Calculator can now be accessed by Buildings Project Teams. Instructions on how to use the Responsible Products Calculator can be found on the Green Star Resources page under “Responsible Products Calculator Guide”.  Live11/10/2023
Responsible Products Initiative Score CheckerThe Initiative Score Checker can now be accessed by all users with a GBCA login. This score checker is to view all the product certification initiatives that the GBCA has recognised, and their RPVs.  Live11/10/2023
Submit functionality
Green Star Buildings projects may now submit for assessment directly through the online scorecard.Live18/07/2023
Green Star Buildings 2023 requirements
 Projects registered on or after 19/12/2022 can now access the Green Star Online platform. This includes those projects targeting the 2023 climate positive pathway.Live18/07/2023

Current issues with the platform

Below is a list of known issues relating to the Green Star Online platform which could affect your experience.

Issue titleAffected serviceStatusUpdated
Submissions Forms not shown as targetedSome users are experiencing an issue where the Submission Form of a targeted credit criteria is not made available after targeting the credit criteria in the Scorecard. This occurs when a user navigates to the Submission Form via the menu. GBCA is working to resolve this issue.
When this occurs, users are encouraged to navigate to the applicable Submission Form via the 'Go' buttons within the Scorecard. If the issue persists, please report the issue using the link below. 
View guidelines
The 'View guidelines' link within Submissions Forms is inactive. Please refer to the Submission Guidelines directly, which may be found via the Green Star resources portal.
Former Green Star Lead project accessProject contacts listed as Green Star leads that once had access to projects in their Green Star manager may no longer be able to access the project in the 'My projects' tab. This occurs when there are three Green Star leads and the one in question is replaced. Please note that just the three most recently added Green Star Leads will be able to view the project in the 'My projects' tab.
When this occurs, navigate to the Contributor projects link, located in the 'My projects' tab, where you will be able to view the applicable project. 
User calculator accessSome users are encountering a "No Access. You have not been given permission to access this page." Issue when trying to access some Green Star calculators. If you experience this issue, please confirm the following: 

Is it a specific calculator or all Green Star Buildings calculators?
- Could you previously access the Green Star Buildings calculators?
- Can you access the contributor projects page?
- Is this a project specific issue or all Green Star Buildings projects?
- Has anyone else in your organisation experienced this issue?

Please report this occurrence using the 'Report an issue' button below. 
Calculator user guide linkThe links to download the Calculator user guide do not work on all browsers. The guide can be manually downloaded by copying the link (right click the link and select copy link/address) and pasting it into the browser URL bar.Pending03/05/2022