View the latest updates on the Green Star Online platform and the status of issues identified.
Below is a list of known issues relating to the Green Star Online platform which could affect your experience.
|Issue title||Affected service||Status||Updated|
|User Calculator access||Some users are encountering a "No Access. You have not been given permission to access this page." Issue when trying to access some Green Star calculators. If you experience this issue, please confirm the following:|
- Is it a specific calculator or all Green Star Buildings calculators?
- Could you previously access the Green Star Buildings calculators?
- Can you access the contributor projects page?
- Is this a project specific issue or all Green Star Buildings projects?
- Has anyone else in your organisation experienced this issue?
Please report this occurrence using the 'Report an issue' button below.
|Upfront Carbon Emissions calculator results||The calculator result is showing that Minimum Expectation is met and Credit Achievement points are awarded when insufficient reduction in upfront carbon emissions are achieved. Refer to submission guidelines for required benchmarks and disregard the performance level results until this is resolved.||Pending||16/02/2022|
|Calculator user guide link||The links to download the Calculator user guide do not work on all browsers. The guide can be manually downloaded by copying the link (right click the link and select copy link/address) and pasting it into the browser URL bar.||Pending||03/05/2022|
|Life Cycle Impacts Calculator||The issues relating to the saving of inputs and import functionality have been resolved.||Resolved||07/12/2022|
Below are highlighted some of the latest updates made to the Green Star Online platform.
|Convert Demo Project to Live Project function||The function to convert a Demo Project to a Live Project has been temporarily disabled, while the GBCA continues to work on the Green Star Buildings 2023 requirements update.||Pending||10/02/2023|
|Green Star Buildings 2023 requirements update||Projects who have registered under the Green Star Buildings rating tool on or after 19/12/2022 will not have access to the Submission platform. An update is being worked on, please reach out to the Green Star team in the interim if you have any questions.||Pending||10/01/2023|
|General performance update||The performance of the application has been reviewed and an update is being worked on to improve overall performance and functionality as well as provide additional features.||Pending||02/11/2022|