View the latest updates on the Green Star Online platform and the status of issues identified.
Below is a list of known issues relating to the Green Star Online platform which could affect your experience.
|Issue title||Affected service||Status||Updated|
|Calculator user guide link||The links to download the Calculator user guide to not work on all browsers. The guide can be manually downloaded by copying the link (right click the link and select copy link/address) and pasting it into the browser URL bar.||Pending||03/05/2022|
|New projects not appearing||When creating a new project, the contact who created the project is unable to access it in the new platform. In the interim we are manually updating this, please contact the Green Star team if you require immediate access.||Resolved||01/06/2022|
|Life Cycle Impacts calculator data importing||The Excel template to import data into the calculator is currently not working and has been removed.||Resolved||01/06/2022|
|Energy Use calculator add row||When accessing the Energy Use calculator directly from the website dashboard adding rows is disabled. The calculator works when accessed via a demo or live project submission.||Resolved||01/06/2022|
|Category summary tally||In the Submission page summary score the 'All categories' tallying does not appear to be working for projects created after 21/12/2021.||Resolved||01/06/2022|
|Movement and Place calculator data saving||When data is added to the ‘Sustainable Transport’ tab, moving between the pages will clear the data if the ‘Save results’ button isn’t used.||Resolved||01/06/2022|
|Movement and Place calculator data format||When data is added to the 'Sustainable Transport' tab, some projects appear to have some of the number percentage formatting removed which gives incorrect results. These inputs can be cleared and then added back in.||Resolved||01/06/2022|
Below are highlighted some of the latest updates made to the Green Star Online platform.