Green Star Online platform status updates

View the latest updates on the Green Star Online platform and the status of issues identified.

Current issues with the platform

Below is a list of known issues relating to the Green Star Online platform which could affect your experience.

Issue titleAffected serviceStatusUpdated
View guidelines
The 'View guidelines' link with Submissions Forms is inactive. Please refer to the Submission Guidelines directly, which may be found via the Green Star resources portal.
User calculator accessSome users are encountering a "No Access. You have not been given permission to access this page." Issue when trying to access some Green Star calculators. If you experience this issue, please confirm the following: 

Is it a specific calculator or all Green Star Buildings calculators?
Could you previously access the Green Star Buildings calculators?
Can you access the contributor projects page?
Is this a project specific issue or all Green Star Buildings projects?
Has anyone else in your organisation experienced this issue?

Please report this occurrence using the 'Report an issue' button below. 
Calculator user guideThe links to download the Calculator user guide do not work on all browsers. The guide can be manually downloaded by copying the link (right click the link and select copy link/address) and pasting it into the browser URL bar.Pending03/05/2022

Latest updates

Below are highlighted some of the latest updates made to the Green Star Online platform.

Update titleDescriptionStatusUpdated
Submit functionality
Green Star Buildings projects may now submit for assessment directly through the online scorecard.Live18/07/2023
Green Star Buildings 2023 requirements
 Projects registered on or after 19/12/2022 can now access the Green Star Online platform. This includes those projects targeting the 2023 climate positive pathway.Live18/07/2023
Convert Demo Project to Live Project FunctionThe function to convert a Demo Project to a Live Project has been temporarily disabled, while the GBCA continues to work on the Green Star Buildings 2023 requirements update.