Certification process


Green Star certification is a formal process during which a building, fitout, or precinct is awarded a rating by an independent, third party assessment panel of sustainable development experts through a documentation-based assessment. A Green Star certified rating provides independent verification that a building or community project is sustainable.

Learn more about the standard Green Star certification process.

Five simple steps to certification

1

Register

Log your project online.

2

Document

Get familiar with the documentation needed to demonstrate that your building, fitout or community meets Green Star's sustainability benchmarks with our submission guidelines.

3

Submit

Submit your documentation to the GBCA for Green Star assessment.

4

Assess

Green Star submissions are reviewed by an independent panel of sustainable development experts and an overall score is assigned.

5

Certify

A Green Star certified rating is awarded as a third-party verification of a project's sustainability.

Register your project

  

1. Register your project online

Before registering projects, you should have the following information available:

  • Details of the project applying for certification (project name, address, size, practical completion date, proposed submission date).
  • Details of the applicant company and applicant contact (ACN, name, address, phone number, email address).
  • Details of the project contact (name, phone number, email address).
  • Details of the marketing contact from the applicant company. e.g. marketing/communications manager (name, email, phone number).
  • Review eligibility: Check the requirements to achieve a Green Star rating.
  • Review certification fees: Check the fee payable to undergo the certification process and achieve a certified Green Star rating.
  • Review the certification agreement: Check the standard terms and conditions to proceed with the certification process.
  • Review the Trade Mark Rules: Communities or Trade Mark Rules: Buildings and Fitouts: Check the rules in which the Green Star trademark can be used.

Once you've reviewed the above, you can submit the registration form for your project online. A project is considered to be 'registered' when the terms of the certification agreement are accepted, and the certification fee is paid.


How to complete the online registration form

If you are an Applicant contact

Complete the online registration form. At the end you’ll be asked to accept the terms of the Certification Agreement. Once accepted, you will be sent an invoice which, once paid, will complete the registration process.

If you are an Applicant Agent

Start completing the online registration form. Once you get to the section “Step 5: Agreement”, you'll need to show us you have authority from the Applicant. To do this, click on “Request authority” which will trigger an email to the Applicant contact directing the contact to log in to our website and click the link to provide us with the authority needed. Once this has been done, you will be notified via email, and will then be able to complete the registration by clicking to accept the terms of the Certification Agreement. Once accepted, you will be sent an invoice which, once paid, will complete the registration process.

If you require assistance, please refer to the FAQs or contact us on 02 8239 6200.

  

Eligibility criteria 

Any new or existing building, new fitout, or master planned precinct can achieve a Green Star rating using our internationally-recognised certification system. Eligibility for Green Star certification is based on the Green Star rating tool, as outlined below:

Green Star certification fees

A certification fee applies to projects pursuing a Green Star certified rating, and covers the standard Green Star certification process. The fees are based on the rating tool, as outlined below:

More on certification fees
Certification Fees

2. Document

The GBCA offers a number of services designed to help you reduce project risk, achieve clarity, and ensure a successful submission. If you have any questions about these services, contact us.

Query Types

Purpose

How to submit a query

Credit Interpretation Request (CIR)A request to use an alternative
approach to that outlined in the credit.
How to submit a CIR
Technical Clarification (TC)A request to have an element in a
credit clarified to you.
How to submit a TC
Area DefinitionA request to confirm whether your
interpretation of the nominated area
is correct.
How to submit an Area Definition request
Eligibility QueryA request to provide clarification
around your project’s eligibility for certification.
How to submit an Eligibility Query
Ask a question by submitting a request

Notes

  • Answers to queries must be included as part of your submission, as they are used by the independent certified assessors when assessing your project. The official query response overrules any guidance in the credit, and are a great way to ensure a successful submission.
  • Queries can be submitted online through the Green Star Project Manager. We aim to answer all queries within 10 working days. Due to the complexity of some queries submitted, we may require further explanation from project teams. In these cases, a member of the Sustainability Services team will contact you to discuss.
  • Queries must be associated with a project. If a query is not attached to a project, additional fees, or extended time frames, may apply.

3. Submit

The requirements you need to meet, and documentation you need to submit for assessment, are outlined within the Green Star rating tools, including the Submission Guidelines, Scorecard and Checklist, as well as a range of submission templates, calculators and guides.

These are available to download from the GBCA website:

The Green Star Submission Checklist outlines the structure of the documentation you submit for assessment.

4. Assess

Once you have the documentation compiled, please send this to the GBCA for assessment, via your Green Star Project Manager.

Our third party certified assessor(s) will then review the documentation for compliance with the Submission Guidelines.

Within the standard certification process, there are two rounds of assessment. At the first round of assessment, points can be awarded and the project can be certified, or points may not be awarded and the project is provided with comments and the opportunity to address these items at the second round of assessment. During the Round 2 assessment, additional documentation addressing the Round 1 comments is assessed.

When the results of the assessment have been validated and awarded the Green Star rating, the GBCA will award a Green Star certified rating.

Need more information on the submission and assessment process?

5. Certify

When a certified rating is awarded, the project will receive a certificate and is granted the use of the Green Star certification trademark.

While the Green Star rating tools are freely available, a design, project or building cannot publicly claim or promote a Green Star rating or use the Green Star rating logo unless the GBCA has validated the project's achievement through formal assessment and certification.

Need more information about the certified ratings?


The process outlined above is the standard certification process. 

Other assessment and certification methods include:

  • Credit-By-Credit Assessment (CBCA): The standard certification process includes two rounds of assessments. Up to three extra rounds can be completed through the CBCA process, depending on the stage of the project.
  • Portfolio Certification: The certification process when a group of buildings, with the same owner, are assessed at the same time, using the Green Star – Performance rating tool.
  • Volume Certification: This allows organisations to certify common elements of their project design once, and then replicate on individual project sites.

Green Star Project Manager

Use our online portal to ask queries, submit for assessment, and track the progress of your project. Still need help? We are always available to discuss your project.

Log on to Green Star Project Manager

Need more information?

Contact the Green Star team

Green Building Council of Australia
+61 2 8239 6200

Contact us